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Information Provided to You
At FVH, we believe in being open and forthright in information sharing. Patients and the public may enquire about any aspect of procedures, treatments and facilities we provide in several ways: by calling General Enquiries (84-8) 5411 33 33; by visiting the Information Booth in the Main Lobby and discussing your enquiries with the Information officer; through the many free brochures – displayed in the Main Lobby – which detail (in Vietnamese, French and English) the services provided by every department, pricing and packages, membership programmes and general information; or, by accessing the various pages of our website.
Translation / Language Service
Being an international hospital, we understand that for some patients communication can be difficult. Most of our nurses speak Vietnamese and, either, French or English. We also have internal translators in Japanese, Korean, Khmer, Mandarin, Cantonese translators, and other languages. If you find difficulty in communicating your needs, or if you require a translator to speak with your doctor in more detail, please inform your head nurse who will make the arrangements. There may be an additional charge for an external translator service, if we do not have one on site. |