FV Hospital makes efforts to reduce the financial burden of care for patients with National Health Insurance

FV Hospital has just officially reached an important agreement with Ho Chi Minh City Social Security on expanding the scope of medical examination and treatment supported by Vietnam’s national health insurance for high-tech treatment services at FV.

Ho Chi Minh City Social Security will pay in accordance with the national health insurance policy for cardholding patients who visit FV for examination and treatment within the hospital’s high-tech disciplines, including Intervention Cardiology, Orthopaedics, Oncology and Ophthalmology. This initiative by FV Hospital aims to reduce the burden of hospital fees for patients and their families and widen opportunities for more people to experience FV’s international-standard medical care through their national health insurance.

The modern Cardiac Cathlab at FV Hospital is ready to support intervention in cardiovascular diseases

Patients using their national health insurance at FV will enjoy the same excellent primary care services. All patients are able to apply parallel types of health insurance, including national health insurance, private health insurance or international health insurance.

Specifically, according to the newly signed additional content, Social Security will pay for patients designated to perform treatment services at FV as follows:

  • Surveying techniques and interventional treatment in FV’s Cardiac Intervention Room (Cardiac Cathlab) such as: imaging, angioplasty, stenting, and pacemaker implantation.
  • Shoulder, knee and hip replacement services at the Trauma and Orthopaedics Department
  • Some surgeries, involving those on the lens and retina, in the Ophthalmology Department

In 2015, Ho Chi Minh City Social Security signed a contract with FV, agreeing to pay for cancer patients treated with radiotherapy or chemotherapy at FV’s Oncology Department (Hy Vong Cancer Care Centre), including the cost of treatment techniques and chemotherapy drugs. Thousands of patients have been supported up to 50 per cent of the total treatment cost through this cooperation programme. To date, the highest amount paid by Social Security for one patient exceeds VND 1 billion.

The chemotherapy area at FV’s Oncology Department is equipped with modern, relaxing facilities to help patients feel comfortable during treatment.

Ms Pham Thi Thanh Mai, COO of FV Hospital, said: “FV is a hospital funded by 100 per cent foreign investment capital which owns a comprehensive system of modern facilities. FV brings together leading doctors and experts in in healthcare from Vietnam and abroad and is committed to working with the Vietnamese Government to realise our shared goals of ensuring the health and wellbeing of Vietnamese citizens, reducing overcrowding in public hospitals, and helping more people to have every opportunity to access international quality healthcare services.”

Ms Thanh Mai also added: “When visiting FV, all patients, regardless of their nationality or economic situation, receive attentive, dedicated care. FV has no “separate flow” for treating patients who have health insurance. We do not make any distinctions between patients.”

Stemming from the fact that many patients have difficulties in navigating insurance procedures and documents, and to ensure maximum benefits for patients with health insurance, FV has installed an insurance consultation and support area at the lobby staffed by specialists in this field. They will advise and help patients to solve any issues related to documents and procedures, so that patients can enjoy their benefits in the shortest time.”

Patients using health insurance will be guided and supported by consultants at FV

This amenity helps to realise the wish of FV’s Management Board, which is to ensure more people can access subsidised international-standard medical care services in Vietnam when participating in health insurance. When visiting FV hospital for treatment, patients can provide their health insurance card at the medical secretariat counter to receive specific instructions tailored to their needs and coverage.

Procedure to enjoy health insurance benefits at FV Hospital:

  • Patients with national health insurance need to provide the following documents:
    • Valid national health insurance card
    • Valid ID card
  • The patient’s appropriate transfer papers for the Oncology Department, Ophthalmology Department, Orthopaedic Trauma Department, or Cardiovascular Department at FV Hospital

Regulations for Transfer Papers:

  • Reason for transfer must be: Eligible for transfer
  • Transfer hospital has a contract with Social Security
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