Launching the JCI Accreditation Commitment Week with the Theme: Keeping the JCI Flame Alive

Since 2016, FV Hospital has been accredited by the Joint Commission International with a Gold Seal, representing our commitment to international standards of healthcare quality. To represent the success of FV Hospital Staff over the past 5 years, the Quality Management Department is launching the JCI Accreditation Commitment Week from 12th to 16th April 2021 with the theme “Keeping the JCI Flame Alive”.

This event is hoped to continue the tradition and inspire FV staff to achieve the JCI Accreditation in 2022. Besides that, the JCI Accreditation Commitment Week also aims to encourage and acknowledge the efforts to improve the quality of patient care and clinical practice at FV Hospital.

All staff members at every level (including Aden, Security and Pan Pacific) are welcome to join the events. The decision to include every staff member unifies all departments under FVH and promotes our effort as a family. The FV Hospital-wide success is a product of years of contribution from you all, our invaluable staff members who are the core asset of this family.

I. Activities in the booth

  • Opening Ceremony (12th April 2021 at 10 am)
  • Location: 3rd Floor, F Building (The area in front of Auditorium)
  • JCI Accreditation Commitment by Board of Directors
  • Game: “Spin the Wheel”

(QMD will strictly limit the number of people in the booth to less than 30 as required by MOH for COVID Prevention)

II. Contests

ContestTimeParticipants & PrizesHow to join

Departmental Best Commitment/tagline photo contest (**)


Time for photograph: 5th – 9th April 2021

Likes will be counted: 15:00 on 15th April 2021


All departments in the hospital


▷ Take a department group photo and send to QA Department

▷ The group picture must include other healthcare providers and non-medical staff who also work on their location. (Example: Surgical Ward must include nurses, doctors, care assistant, porters, physiotherapists, ward charging)

▷ Taglines should focus on their commitment in providing high quality care specific to their department’s services.

▷ The group photo will be posted by Marketing team on FVH fanpage.

▷ The prizes will be awarded for 2 pictures with the Best Tagline and Most Popular photo

▷ Prizes in each contest:

  • Best Tagline -1,500,000 VND
  • Most Popular photo – 1,500,000 VND



“My JCI Journey” Writing Contest




Deadline: Before 12pm on 14th April


All FV Staff (individual prizes)


▷ Participant will write a poem, short essay or story of any experiences describing how JCI Standards impact/influences and motivate staff toward heathcare safety

▷ The language is in English or Vietnamese

▷ 3 best entries will be selected and judged according to these criteria: Message (80%) and Structure (20%)

▷ The prizes:

  • 1st prize – 2,000,000 VND
  • 2nd prize – 1,500,000 VND
  • 3rd prize – 1,000,000 VND



JCI Video Contest (**)



Deadline: Before 12pm on 14th April


All FV Staff (team prizes)


▷ Participants will record a short video about their good (safety) practices and send this to QMD with video title anddepartment name

▷ Participants can use a digital camera or mobile phone with a minimum of 5 megapixels

▷ Content mainly include, but not limit to:

a. The Department with their own specialties (like ‘introduction about ’ themselves/ how they organise the work in their team…).

b.The most (or best) improvement of department comparing previous years (i.e. based on quality improvement indicators).

▷ 3 best videos will be selected and judged according to these criteria: Message (50%) and Visual Appeal (50%)

▷ The prizes:

  • 1st prize – 2,000,000 VND
  • 2nd prize – 1,500,000 VND
  • 3rd prize – 1,000,000 VND

QIP Coaching Rounds:



12th – 16th April 2021


All FV Staff (individual prizes)


▷ During the JCI Commitment week QIP team will go to different wards, and will have a Q&A session

▷ Questions will be based on the departments Quality Indicator, Performance Improvement Project and Hospital Wide Performance Improvement project, participants who correctly answer will be given a special prize.

(*) In case departments need assistance, they can ask staff from QA Department to come to their departments for to take pictures.

(**) Photos, articles or videos for contest, please kindly submit them to the QA Department through the email: or before 12pm on 14th of April 2021

III. Sharing sessions

TimeDayTopicPresent by

12:30 – 13.30



Monday, 12th April 2021



-QMD Video Presentation (Patient Safety, JCI Standard)


Dr Juan Lucas Rosas – Quality Management Director

-Ms Leah Quiroz – Head of Quality Management Department


12:30 – 13.30



Thursday, 15th April




QMD Video Presentation (Apply the human factors to patient safety & learn from mistakes to prevent harm)


Ms Leah Quiroz – Head of Quality Management Department


In each session, the organisers have prepared some of entertaining performances as well as lucky draw with attractive prizes.

– Lunch will be provided for pre-registered attendees from 11:30 am to 12:15 pm

IV. Award Ceremony and Closing Program

Time: 12:30 – 13.30 Friday, 16th April

Location: Auditorium (3rd Floor, F Building)

This ceremony will announce and award the prizes for the winning individuals and teams of all the contests during the week. With guidance from Dr Juan Lucas Rosas, the participants will jointly announce the JCI Commitment slogan.

Hopefully this event will spread the significant information relevant to JCI accreditation process to all staff through many useful and accessible activities like the games or contests. Moreover, this event also informs and inspires us to prepare for JCI Re-Accreditation Survey in the early of 2022.