On 23 April 2026, FV Hospital celebrated World Secretaries’ Day, an annual occasion dedicated to recognising our medical secretaries — trusted partners who play an essential role in patient care.
“Live like flowers” is the theme World Secretaries’ Day this year
With the theme “Live Like Flowers”, the programme created a warm and uplifting atmosphere. On stage, the dance performance “Xin Chao Vietnam” by FV secretaries reflected their confidence, energy and strong team spirit. Though not professional performers, their genuine smiles and enthusiasm made the performance especially meaningful, much like the care and dedication they bring to their daily work.
The dance performance “Hello Vietnam” presented by the secretarial team.
Speaking at the event, Ms Pham Thi Thanh Mai, Chief Operating Officer of FV Hospital, highlighted the growing importance of the medical secretary profession: “We can take pride in the role of medical secretaries as a specialised profession requiring strong expertise and professionalism. It is now formally taught at universities, reflecting the increasing demand for well-trained professionals in this field.”
Ms Pham Thi Thanh Mai – COO of FV Hospital, delivered an emotional and proud sharing about the Medical Secretaries team.
Representing the younger generation, Ms Nguyen Vu Ha Vy, Medical Assistant at the Thoracic Surgery Department and the FV da Vinci Robotic Surgery Centre, shared: “I am honoured to represent our medical secretaries and reflect on my six years at FV. This role is more than just a job; it is a journey of learning, dedication and personal growth. We are proud to support both doctors and patients, helping ensure that every patient receives comprehensive and attentive care.”
Ms Nguyen Vu Ha Vy – Medical Secretary at the Thoracic, Vascular and Endovascular Surgery Department and FV da Vinci Robotic Surgery Center, representing the young secretarial team, shared her journey working at FV Hospital.
With 23 years at FV, Ms Nguyen Thi Hue, OPD Manager, shared: “With the theme ‘Live Like Flowers’, I feel even prouder of our profession — a quiet yet deeply meaningful role. Through the small things we do each day, we help bring patients peace of mind. This is how we silently support doctors throughout the patient care journey.”
Ms Nguyen Thi Hue – OPD Manager, shared a message to the secretarial team: “Do small things well to create great value in patient care.”
The duet “One Life, One Forest”, performed by Ms Hue and Dr Dang Dinh Minh Thanh, PhD, Specialist Level II, received enthusiastic applause and reflected the strong sense of connection within the FV family.
The duet “One Life, One Forest” by Ms Nguyen Thi Hue and Dang Dinh Minh Thanh MD, PhD, Specialist Level II, brought a joyful atmosphere to the auditorium
Representing the clinical team, Dr Ngo Van Huy, Deputy Head of Gastroenterology and Hepatology, shared: “Medical secretaries work closely alongside doctors throughout the patient care process.”
Dr Ngô Văn Huy – Deputy Head of Gastroenterology & Hepatology Department, emphasized the role of the secretarial team as being close to the medical profession and close to patients – bringing significant value throughout the treatment journey
He noted that medical, billing and health insurance secretaries support patients from the very beginning of their journey. They help guide administrative procedures, explain information clearly, record patients’ needs and ensure that patients feel informed and reassured.
The programme concluded with group activities and shared moments of appreciation. Secretaries’ Day 2026 at FV was a meaningful occasion to recognise the valuable contributions of our medical secretaries, whose dedication continues to support both patients and clinical teams every day.
