In order to improve the quality of customer service, FV has cooperated with Cimigo to organize a hospital quality inspection program. In the last quarter of 2017, Le Ngoc Hong became the lucky winner of the program and owned the prize as a voucher worth 15.000.000 VND in the TheGioi Di Dong.
On the other hand, on the afternoon of January 9, 2018, Ms. Phan Thi Lan Huong – Head of customer service of FV presented the award and also thanked Ms. Hong for trusting and accompanying with FV throughout this time. Sharing with FV, Ms. Hong said:
It is known that the hospital quality inspection service is offered to customers who have been experiencing medical services at FV and each quarter will have a dialup program to find out the lucky persons to award the prize.