FV hospital benefits from an extensive list of both international and local insurance providers who work with the hospital to deliver ‘cashless’ direct billing services.

COMPANY WITH WHICH FVH HAS A DIRECT BILLING AGREEMENT

Japanese Insurance & Assistance Companies

Well Be Inc. VN

Direct Billing Services

Out-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit

In-patient
Yes. GOP required

Hitachi Healthcare program

Direct Billing Services

Out-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit

In-patient
Yes. GOP required

Nissan Health care program

Direct Billing Services

Out-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit

In-patient
Yes. GOP required

Mitsubusi Health care program

Direct Billing Services

Out-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit

In-patient
Yes. GOP required

NSK health care program

Direct Billing Services

Out-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit

In-patient
Yes. GOP required

Isuzu health care program

Direct Billing Services

Out-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit

In-patient
Yes. GOP required

Nippon Express (Nittsu) health care program

Direct Billing Services

Out-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit

In-patient
Yes. GOP required

AIU Insurance Company Ltd.

Direct Billing Services

Out-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit

In-patient
Yes. GOP required

The TOKIO Marine & NICHIDO Fire Insurance - A4 certificate of Insurance

Direct Billing Services

Out-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit

In-patient
Yes. GOP required

Bao Viet Tokyo Marine Assistance & claims agent for: - The TOKIO Marine & NICHIDO Fire Insurance - A4 certificate of Insurance - Bao Viet Tokyo Marine - Plastic card

Direct Billing Services

Out-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit

In-patient
Yes. GOP required

Emergency Assistance Japan Co., Ltd. Agency for Compo Japan & H.A.S. Insurance

Direct Billing Services

Out-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit

In-patient
Yes. GOP required

Aioi Insurance Co., Ltd

Direct Billing Services

Out-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit

In-patient
Yes. GOP required

Ace Insurance Co., Ltd

Direct Billing Services

Out-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit

In-patient
Yes. GOP required

Mitsui Sumitomo Insurance Co., Ltd

Direct Billing Services

Out-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit

In-patient
Yes. GOP required

Nissin Fire and Marine Insurance Co., Ltd

Direct Billing Services

Out-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit

In-patient
Yes. GOP required

Nippon Koa Insurance Co., Ltd

Direct Billing Services

Out-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit

In-patient
Yes. GOP required

JI Insurance

Direct Billing Services

Out-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit

In-patient
Yes. GOP required

Nissay Dowa Insurance

Direct Billing Services

Out-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit

In-patient
Yes. GOP required

Fuji Fire and Marine Insurance

Direct Billing Services

Out-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit

In-patient
Yes. GOP required

Asahi Fire & Marine Insurance

Direct Billing Services

Out-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit

In-patient
Yes. GOP required

MUFG Healthcare Program

Direct Billing Services

Out-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit

In-patient
Yes. GOP required

Assistance Companies

April Thailand

Direct Billing Services

Out-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment

In-patient
Yes. GOP required

Care of Asia

Direct Billing Services

Out-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment

In-patient
Yes. GOP required

Infinity Assist co. Ltd

Direct Billing Services

Out-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment

In-patient
Yes. GOP required

ROY Medical Assistance

Direct Billing Services

Out-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment

In-patient
Yes. GOP required

Ins-Link International Co. Ltd

Direct Billing Services

Out-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment

In-patient
Yes. GOP required

Trails of Indochina

Direct Billing Services

Out-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment

In-patient
Yes. GOP required

VYV International Assistance

Direct Billing Services

Out-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment

In-patient
Yes. GOP required

AA International, Malaysia

Direct Billing Services

Out-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment

In-patient
Yes. GOP required

AA International Thailand

Direct Billing Services

Out-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment

In-patient
Yes. GOP required

AIG Travel Assist (Malaysia)

Direct Billing Services

Out-patient
No. Patient pays and claims

In-patient
Yes. Yes. GOP required

Allianz Global Assistance

Direct Billing Services

Out-patient
No. Patient pays and claims

In-patient
Yes. GOP required

Asia Assistance Partners (Thailand) Co., Ltd.

Direct Billing Services

Out-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment

In-patient
Yes. GOP required

Asian Assistance (Thailand) Co., Ltd.

Direct Billing Services

Out-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment

In-patient
Yes. GOP required

Asia Medical Assistance PVT Ltd

Direct Billing Services

Out-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment

In-patient
Yes. GOP required

Assist Card

Direct Billing Services

Out-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment

In-patient
Yes. GOP required

Assist-Card Korea

Direct Billing Services

Out-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment

In-patient
Yes. GOP required

Assist-Card Vietnam

Direct Billing Services

Out-patient
No. Patient pays and claims

In-patient
Yes. GOP required

FALCK Thailand - Falck Global Assistance Limited

Direct Billing Services

Out-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment

In-patient
Yes. GOP required

CMN Global Inc.

Direct Billing Services

Out-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment

In-patient
Yes. GOP required

Euro-Center (Thailand) Co., Ltd.

Direct Billing Services

Out-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment

In-patient
Yes. GOP required

First Assistance New Zealand

Direct Billing Services

Out-patient
No. Patient pays and claims

In-patient
Yes. GOP required

First Assistance UK

Direct Billing Services

Out-patient
No. Patient pays and claims

In-patient
Yes. GOP required

IMA - InterMutuelles Assistances

Direct Billing Services

Out-patient
No. Patient pays and claims

In-patient
Yes. GOP required

IRIS Global

Direct Billing Services

Out-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment

In-patient
Yes. GOP required

AP Companies

Direct Billing Services

Out-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment

In-patient
Yes. GOP required

Local Insurance Companies

Pacific Cross Vietnam (PCV)

Direct Billing Services

Out-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment

In-patient
Yes. GOP required

Bao Long Insurance Corporation

Direct Billing Services

Out-patient
Yes. Only apply for OPD coverage card holder or payment guarantee confirmation from Insurance Company before treatment

In-patient
Yes. GOP required

VBI - Vietinbank Insurance Joint Stock Corporation

Direct Billing Services

Out-patient
Yes. Only apply for OPD coverage card holder with payment guarantee confirmation from VBI

In-patient
Yes. GOP required

Bao Minh Insurance Corporation

Direct Billing Services

Out-patient
Yes. Only apply for OPD coverage card holder with payment guarantee confirmation from Bao Minh

In-patient
Yes. GOP required

GIC - Global Insurance Company

Direct Billing Services

Out-patient
No. Patient pays and claims

In-patient
Yes. GOP required

MIC - Military Insurance Corporation

Direct Billing Services

Out-patient
No. Patient pays and claims

In-patient
Yes. GOP required

Bao Viet

Direct Billing Services

Out-patient
Yes. Only for Bao Viet Gold Card/ Platinum Card after online confirmation.

In-patient
Yes. GOP required

BIDV Insurance Corporation (BIC)

Direct Billing Services

Out-patient
Yes. Only apply for OPD coverage card holder with payment guarantee confirmation from BIC

In-patient
Yes. GOP required

Generali Vietnam

Direct Billing Services

Out-patient
No. Patient pays and claims

In-patient
Yes. GOP required

Petrolimex Joint-Stock Insurance Company (PJICO)

Direct Billing Services

Out-patient
Yes. Only apply for OPD coverage card holder with payment guarantee confirmation from PJICO

In-patient
Yes. GOP required

PTI Insurance

Direct Billing Services

Out-patient
Yes. Only apply for OPD coverage card holder with payment guarantee confirmation from PTI

In-patient
Yes. GOP required

PVI Insurance Corporation

Direct Billing Services

Out-patient
Yes. Only apply for OPD coverage card holder or payment guarantee confirmation from Insurance Company before treatment

In-patient
Yes. GOP required

Dai-ichi Life Insurance Viet Nam

Direct Billing Services

Out-patient
No. Patient pays and claims

In-patient
Yes. GOP required

AIA Vietnam Life Insurance Company

Direct Billing Services

Out-patient
Yes. Patient pays and claims

In-patient
Yes. GOP required

Direct Billing Services

Out-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit

In-patient
Yes. GOP required

Third Party Administrators

Bao An Khang

Direct Billing Services

Out-patient
No. Patient pays and claims

In-patient
Yes. GOP required

Houghton Street Consulting Vietnam

Direct Billing Services

Out-patient
Yes. For outpatient coverage insurance cards

In-patient
Yes. GOP required

Athena

Direct Billing Services

Out-patient
Yes. Only apply for OPD coverage card holder with payment guarantee confirmation from Insurance Company

In-patient
Yes. GOP required

Insmart Company Ltd.

Direct Billing Services

Out-patient
Yes. Only apply for OPD coverage card holder with payment guarantee confirmation from Insurance Company

In-patient
Yes. GOP required

FHVI - Fullerton Health Vietnam LLC

Direct Billing Services

Out-patient
Yes. Only apply for OPD coverage card holder with payment guarantee confirmation from Insurance Company

In-patient
Yes. GOP required

Leapstack

Direct Billing Services

Out-patient
Yes. Only apply for OPD coverage card holder with payment guarantee confirmation from Insurance Company

In-patient
Yes. GOP required

PaPaYa

Direct Billing Services

Out-patient
Yes. Only apply for OPD coverage card holder with payment guarantee confirmation from Insurance Company

In-patient
Yes. GOP required

Smart

Direct Billing Services

Out-patient
Yes. Only apply for OPD coverage card holder with payment guarantee confirmation from Insurance Company

In-patient
Yes. GOP required

International Insurance Companies

April VN

Direct Billing Services

Out-patient
Yes. For plan with outpatient coverage

In-patient
Yes. Pre-authorisation required

ManuLife Insurance

Direct Billing Services

Out-patient
No. Patient pays and claims

In-patient
Yes. GOP required

GEOBlue

Direct Billing Services

Out-patient
No. Patient has to pays and claims except for prior payment guarantee confirmation sent to FV before patient treatment

In-patient
Yes. Pre-authorisation required

Prudential Insurance

Direct Billing Services

Out-patient
No. Patient pays and claims

In-patient
Yes. GOP required

Now Health Insurance

Direct Billing Services

Out-patient
Yes. For outpatient coverage insurance cards

In-patient
Yes. GOP required

AETNA Global Benefits Asia Pacific Ltd. (Goodhealth worldwide)

Direct Billing Services

Out-patient
Yes. For Card with Direct settlement network only

In-patient
Yes. Pre-authorisation required

AIG Vietnam

Direct Billing Services

Out-patient
Yes. For plan with outpatient coverage. For routine maternity care / dental, Patient needs to seek pre-authorisation from insurance company

In-patient
Yes. Pre-authorisation required

ALLIANZ Worldwide Care

Direct Billing Services

Out-patient
Yes. Base on table benefits shown on Allianz website.

In-patient
Yes. Pre-authorisation required

A+ Pacific Cross

Direct Billing Services

Out-patient
Yes. For card with Direct settlement network only

In-patient
Yes. Pre-authorisation required

BUPA Global ( Bupa Insurance Ltd. & Bupa Insurance Services Ltd. )

Direct Billing Services

Out-patient
Yes. For plan with outpatient coverage

In-patient
Yes. Pre-authorisation required

TSS - Total Scholastic Solutions

Direct Billing Services

Out-patient
Yes. For outpatient insurance card

In-patient
Yes. Pre-authorisation required

CARE+

Direct Billing Services

Out-patient
Yes. For plan with outpatient coverage

In-patient
Yes. Pre-authorisation required

CFE - Caisse des Français de l'Etranger

Direct Billing Services

Out-patient
No. Patient pays and claims

In-patient
Yes. Pre-authorisation required

CIGNA International

Direct Billing Services

Out-patient
Yes. For plan with outpatient coverage

In-patient
Yes. Pre-authorisation required

Europ Assistance HIS, UK

Direct Billing Services

Out-patient
No. Patient pays and claims

In-patient
Yes. Pre-authorisation required

UnitedHealthcare (UHC) Global Expatriate Insurance

Direct Billing Services

Out-patient
No. Patient pays and claims OR UHC sends a payment guarantee confirmation to FV before patient's treatment

In-patient
Yes. Pre-authorisation required

Henner - GMC

Direct Billing Services

Out-patient
Yes. Patient has to show a valid OPD direct billing settlement/ MedProPass card for each visit.

In-patient
Yes. Pre-authorisation required

HVI - Hung Vuong Insurance Corporation

Direct Billing Services

Out-patient
Yes. For outpatient coverage insurance cards

In-patient
Yes. Pre-authorisation required

Infinity Insurance - Cambodia

Direct Billing Services

Out-patient
No. Patient pays and claims

In-patient
Yes. Pre-authorisation required

Lawstonasia Insurance Brokers Ltd.

Direct Billing Services

Out-patient
Yes. For plan with outpatient coverage

In-patient
Yes. Pre-authorisation required

Liberty Insurance Limited, HCMC, Viet Nam

Direct Billing Services

Out-patient
Yes. For outpatient coverage insurance cards

In-patient
Yes. Pre-authorisation required

LUMA

Direct Billing Services

Out-patient
Yes. For outpatient coverage insurance cards

In-patient
Yes. Pre-authorisation required

Mobility Saint Honore (Mobility Benefits, European Benefits Administrators, Previnter, ASFE)

Direct Billing Services

Out-patient
No. Patient pays and claims

In-patient
Yes. Pre-authorisation required

MSH International - Thailand

Direct Billing Services

Out-patient
No. Patient pays and claims

In-patient
Yes. Pre-authorisation required

MSH China

Direct Billing Services

Out-patient
Yes. For outpatient coverage insurance cards

In-patient
Yes. Pre-authorisation required

PACIFIC International

Direct Billing Services

Out-patient
Yes. For outpatient coverage insurance cards

In-patient
Yes. Pre-authorisation required. Patient has to pay 40% of eligible costs if receiving IPD treatment before the approval

SEVEN CORNERS, Inc.

Direct Billing Services

Out-patient
No. Patient pays and claims except prior confirmation from Seven Cornors

In-patient
Yes. Pre-authorisation required

SOS International a/s

Direct Billing Services

Out-patient
Yes. SOS sends a payment guarantee confirmation to FV before patient's treatment

In-patient
Yes. Pre-authorisation required

TIECARE International - ICS

Direct Billing Services

Out-patient
Yes. For outpatient insurance card after collecting the deductible amount shown on the card.

In-patient
Yes. Pre-authorisation required

United Health International, Inc

Direct Billing Services

Out-patient
No. Patient pays and claims

In-patient
Yes. Pre-authorisation required

William Russell Ltd

Direct Billing Services

Out-patient
Yes. For policy number ended with Si, Pl, Go & Cp2 – No Excess

In-patient
Yes. Pre-authorisation required