T.G - Hy Vong Cancer Centre

Dear Dr. Basma,

I would like to take this opportunity to express my special thanks to your professional advice and care having been extended to me during my treatment in Hy Vong center since 2022.

I really appreciate the time you spent with me this September to help me getting the confidence to go through such a major operation which turned out successfully to give me chance to live longer and healthier.

With best regards,

D.S.C - Paediatrics & Neonatology

Our experience here at FV Hospital has been great. This recent visit and all previous visits. The doctors and nurses tend to all our needs with no hesitation and are always very kind. Even though my daughter was unforgiving with the nurses. The food was great and plentyful and the room was very comfy and quiet.

Thank you FV & Staff for helping my daughter to a better recovery in the most up most professional manner. We will be back for some check-ups along the way so this maybe the last you see of us. Wish you the best. Thank you & take care

N.V.T - Hy Vong Cancer Centre

In 2012, my father was diagnosed with nasopharyngeal cancer at a hospital and at that time, the leading specialist and the attending doctor in a consultative meeting said that my father could only have an additional 6 months of life after starting treatment (radiation + chemotherapy). I was deeply confused because the doctor did not explain things in detail (I do not blame the doctor because the number of patients was overwhelming, and they were working too many hours, so they could not spend more than 5 minutes with each patient).

My father’s cousin, who has been a nurse for years at FV Hospital, registered for my father to see Dr. Võ Kim Điền. I vividly remember that the consultation fee at FV was 800,000 VND (while at other hospitals it was around 100,000 VND). However, Dr. Điền took great care in examining my father and explained the condition to both of us in detail for nearly two hours. He explained clearly about nasopharyngeal cancer, the treatment chart, which cells would be affected, leading to necrosis at certain areas, and the quality of life after treatment.

At that time, I was 32 years old, specializing in production engineering, but after that two-hour consultation, with the 800,000 VND fee, I felt that I understood nasopharyngeal cancer as if I had read and studied a thesis on the subject by a medical student (a student who had to spend 5 years and over a billion VND to do so).

After the cancer treatment in 2012, my father became as healthy as someone who had never been ill. In 2021, my father had to undergo another life-threatening treatment — COVID-19 (at that time, my father had many chronic illnesses, but his cancer had not recurred after the 2012 treatment).

My father’s underlying conditions when he contracted COVID-19. Once again, FV Hospital helped my father overcome COVID-19.

Though many years have passed, I am deeply grateful and would like to send my thanks to Dr. Võ Kim Điền, Dr. Đại (I remember Dr. Điền instructed the secretary very carefully that Dr. Đại needed to directly perform the nasal endoscopy for my father), the secretary of the Hy Vong Care Cancer Centre and the nurses, especially Nurse Mỹ, for their care. Thank you very much.

I thank all the medical teams who took care of my father and helped him survive COVID-19.
Today, my father is still able to feed himself three meals a day with his own hands and mouth. 12 years is a very long time compared to the 6-month prognosis.

S.L - Anaesthesiology & ICU

Thanks for your compassion and hard work. You truly make the world a better place. It’s a little something sweet for the sweetest team. Thank you for your hard work As a mother of a newborn son who was in NICU, I felt compelled to share my gratitude to all the staff there. The experience was emotional and challenging, but the dedication and compassion of the medical team was noteworthy. The nurses in the ICU were amazing. Their professionalism and kindness provided not only necessary medical care but also emotional support for my family. They went above and beyond to keep us informed and comforted, and their expertise was evident in every aspect of my son’s care.

N.H.T.V - Paediatrics & Neonatology

During my child’s treatment at the Department of Pediatrics, I am grateful for the loving care of the doctors, nurses and midwives. Even though there was only 1 mother and 1 child, we did not feel insecure. During the 8 days in the hospital, wee was not alone or worried, but instead felt confident. Thank you very much.

S.A.P - Internal Medicine

I had a very positive experience with internal medicine and the clinical psychology department. My doctor very clearly explained the purpose of my medication and diagnosis, and she suggested the length of the treatment. As a US citizen, this was a pleasant difference from other doctors experiences I’ve heard about, where patients are on medication indefinitely with an unclear path to trying to get off of medication.

N.D.N - Paediatrics & Neonatology

The family is very grateful to the medical team and doctors for their dedicated support and care for baby Dong Nghi and his family during the treatment period. The baby recovered quickly, reduced fever, and regained his daily routine. Parents are relieved. more worried and secure.

In addition to thoughtful care, FV Hospital also builds and creates conditions for patients and their families to have a relaxing space with full amenities. All FV services are provided quickly, with quality and with easy access. The reaction of the baby and the FV team was also very good. The baby is very willing to interact with the nurses.

Once again, thank you FV for providing a knee treatment experience for baby Dong Nghi. It feels like the baby has gone through a vacation rather than a cure. Love!

N.H.G.N - Internal Medicine

N.H.G.N Internal Medicine The year 2021 is the peak of the Covid 19 epidemic. My mother is very sick (not Covid). I was almost in despair, and very heartbroken. Thanks to the golden hands of Dr. Tu Duy, Head of the Department of Internal Medicine, my mother returned to a healthy, happy life like before. Once again, I would like to sincerely thank FV Hospital in general and Dr. Tu Duy in particular. Năm 2021 là đỉnh điểm của dịch Covid-19.

N.A.K.D - General Practice & Family Medicine

First of all, I would like to send my sincere and profound thanks to Dr. Nguyen Thi Ngoc Bich – who has directly treated me for the past 2 weeks. During my visit to the hospital, I felt the professionalism and effectiveness of the doctor’s treatment. Dr. Bich always thoughtfully asks questions, listens and pays attention to every little problem I encounter. Wishing the doctor always have good health and good work to treat more patients.

N.P.T - Hy Vong Cancer Centre

I was instructed by Doctor Tran Viet The Phuong to conduct training and remote treatment at Hy Vong Cancer Care Center after the surgery. I had never been examined and treated at FV, District 7 in Ho Chi Minh City. I am very aware of and committed to supporting Dr. Basma and the medical examination committees, who have directed the regulations during the administration period from November 2019 to the present. Professionalism, depression and dealing with a sick or rash person like me is very normal.

I was treated for cancer but during the diagnosis, Dr. Basma told me I had heart valve disease and advised me to pay attention to this. The doctor also has a solution, although the heart is not within the scope of treatment, but this is one of the doctor’s duties to inform the patient.
I would like to thank the staff and members of the hospital for helping me realize the following needs: “Lương y như từ mẫu.”

H.T.B - Internal Medicine

I was treated for cystitis here for 8 days, it was great, the service was very good. I sincerely thank Dr. Tran Nhu Tuong Van and her team for taking such good care of me. They were very enthusiastic, and thanks to that, I was cured early. I have used this hospital’s services for 11 years, from routine check-ups to hospitalization, all have been good. I am very pleased to have chosen FV medical services, a hospital I completely trust in its expertise as well as care, food and hygiene. Everything was great, thank you again.

F.S - Anaesthesiology & ICU, Pain Clinic

It is never nice to get a surgery. I have to thank and congratulate the whole team nurses to doctors. You felt my welcome and helped to make this surgery smoother.
We can feel the kindness and the team spirit of the whole organization.
Congratulation FV!!!

N.T.T - Cardiology and Interventional Cardiology Department

My name is Nguyen Thi Tham. I am 67 years old. I came to the hospital with a narrowed aortic valve. And the method I chose at FV (the hospital my family and I trust) was the TAVI (Transcatheter aortic valve implantation) method.

I want to express here the beautiful emotions of a patient for everyone.

I want to extend my sincerest gratitude to the surgical team; the doctors and the others whom I didn’t know in the operating room. Thank you all for helping my heart heal.

The ICU nurses were very gentle, caring, polite, and loving. I appreciate them very much during my time in the ICU. I want to thank the entire ICU team.

Before the surgery, I was very frightened and worried. I was afraid I wouldn’t wake up after the surgery. It was terrifying; and the doctor comforted me and helped me enter the surgery calmly, thanks to Dr Ly Quoc Thinh. The doctor’s firm grip through the footbath and massage, resolutely and strongly, helped me calm down, I fell asleep gently, and woke up gently, without any fuss. I really want to thank Dr Thinh. Patients really need that reassuring silent handhold before surgery, which the doctor provided. I hope the doctor continues this supportive approach for future patients.

Thank you, Dr Do Huu Phuc; the young doctor was very caring and enthusiastically explained every detail to help me understand what was happening during my surgery. I wish the doctor strength and more opportunities to learn and grow into an excellent doctor for the hospital in the future.

And finally, my primary doctor: Dr Ho Minh Tuan – a talented, compassionate, and virtuous doctor. I watched many TAVI surgery videos from around the world. This method is still new in Vietnam; but through the surgery, the doctor’s skilled hands worked smoothly. The insertion and removal of the valve was gentle and precise, like the doctor himself, fitting perfectly into place, leaving behind a small gift of human intelligence in my heart, through the most advanced surgical method. With all my heart, I want to honour my primary doctor, Dr Ho Minh Tuan. He has given me a strong new heartbeat, bidding farewell to piercing heartaches, weariness, and gloom.

I sincerely thank Dr Ho Minh Tuan and I hope for his continuous good health and many more opportunities to enhance knowledge and access the world’s advanced methods. In the future, he may help bring life to many more Vietnamese patients.

I want to express my gratitude once again to everyone involved.

N. V. T - Internal Medicine

My family would like to say thank you to all staff of Medical Wards. Especially to Dr Van – my grandfather’s main doctor was take care to him so well. Wishing all the best to Dr Van, nurses and care assistants of Medical Wards. Hoping you always have a good health for helping more and more patients.

K. A. M. C - Gastroenterology & Hepatology

Thank you to the nurses and care assistants on Surgical Ward, Dr Quy and Dr Tiem for taking great care of me. It’s very hard to be away from new born baby but you made it easier by being so kind. I appreciated you taking the time to explain what the medication were and what tests you were running – it helped me feel confident in my care.Thank you to the nurses and care assistants on Surgical Ward, Dr Quy and Dr Tiem for taking great care of me. It’s very hard to be away from new born baby but you made it easier by being so kind. I appreciated you taking the time to explain what the medication were and what tests you were running – it helped me feel confident in my care.

F. L. A - Paediatrics & Neonatology

All the ward staff have been very friendly, attentive and caring and for that we would like to thank you for looking after her so well during a very worrying for us

H. T. L - Cardiology and Interventional Cardiology Department

Previously, when I was treated at the cardiology department, Dr Van was very kind to me. Sometimes when I was at home and I wanted to call her to ask for advising about my sickness but she was still very happy to consult me. Now I’m a regular patient of Dr Van and she is my idol.

H. D. T - Pain Clinic

Dr Binh examined patient enthusiastically and warmly, helping the patient treat an eye condition that the patient had sought treatment at many other places but to no avail.

N. M. A - Paediatrics & Neonatology

Friendly staff, good service, is the destination of choice when your baby needs to be hospitalized

T. T. M - Hy Vong Cancer Centre

Thank you very much for helping patients overcome difficult days, helping patients have joy and faith in their future life. Especially Dr Thao, the nursing team, and the assistants of the Internal Medicine Department dedicatedly cared for and treated patients.