FV hospital benefits from an extensive list of both international and local insurance providers who work with the hospital to deliver ‘cashless’ direct billing services.
COMPANY WITH WHICH FVH HAS A DIRECT BILLING AGREEMENT
Japanese Insurance & Assistance Companies

Well Be Inc. VN
Direct Billing ServicesOut-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit
In-patient
Yes. GOP required

Hitachi Healthcare program
Direct Billing ServicesOut-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit
In-patient
Yes. GOP required

Nissan Health care program
Direct Billing ServicesOut-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit
In-patient
Yes. GOP required

Mitsubusi Health care program
Direct Billing ServicesOut-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit
In-patient
Yes. GOP required

NSK health care program
Direct Billing ServicesOut-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit
In-patient
Yes. GOP required

Isuzu health care program
Direct Billing ServicesOut-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit
In-patient
Yes. GOP required

Nippon Express (Nittsu) health care program
Direct Billing ServicesOut-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit
In-patient
Yes. GOP required

AIU Insurance Company Ltd.
Direct Billing ServicesOut-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit
In-patient
Yes. GOP required

The TOKIO Marine & NICHIDO Fire Insurance - A4 certificate of Insurance
Direct Billing ServicesOut-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit
In-patient
Yes. GOP required

Bao Viet Tokio Marine - Plastic card
Direct Billing ServicesOut-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit
In-patient
Yes. GOP required

Emergency Assistance Japan Co., Ltd. Agency for Compo Japan & H.A.S. Insurance
Direct Billing ServicesOut-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit
In-patient
Yes. GOP required

Aioi Insurance Co., Ltd
Direct Billing ServicesOut-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit
In-patient
Yes. GOP required

Ace Insurance Co., Ltd
Direct Billing ServicesOut-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit
In-patient
Yes. GOP required

Mitsui Sumitomo Insurance Co., Ltd
Direct Billing ServicesOut-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit
In-patient
Yes. GOP required

Nissin Fire and Marine Insurance Co., Ltd
Direct Billing ServicesOut-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit
In-patient
Yes. GOP required

Nippon Koa Insurance Co., Ltd
Direct Billing ServicesOut-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit
In-patient
Yes. GOP required

JI Insurance
Direct Billing ServicesOut-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit
In-patient
Yes. GOP required

Nissay Dowa Insurance
Direct Billing ServicesOut-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit
In-patient
Yes. GOP required

Fuji Fire and Marine Insurance
Direct Billing ServicesOut-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit
In-patient
Yes. GOP required

Asahi Fire & Marine Insurance
Direct Billing ServicesOut-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit
In-patient
Yes. GOP required

MUFG Healthcare Program
Direct Billing ServicesOut-patient
Yes. For outpatient coverage Certificates/ outpatient insurance card. Patient must complete personal information and sign on the claim form on each visit
In-patient
Yes. GOP required
Assistance Companies

April Assistance (Thailand)
Direct Billing ServicesOut-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment
In-patient
Yes. GOP required

Care of Asia
Direct Billing ServicesOut-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment
In-patient
Yes. GOP required

Infinity Assist co. Ltd
Direct Billing ServicesOut-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment
In-patient
Yes. GOP required

Ins-Link International Co. Ltd
Direct Billing ServicesOut-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment
In-patient
Yes. GOP required

Trails of Indochina
Direct Billing ServicesOut-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment
In-patient
Yes. GOP required

VYV International Assistance
Direct Billing ServicesOut-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment
In-patient
Yes. GOP required

AA International, Malaysia
Direct Billing ServicesOut-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment
In-patient
Yes. GOP required

AA International Thailand
Direct Billing ServicesOut-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment
In-patient
Yes. GOP required

AIG Travel Assist (Malaysia)
Direct Billing ServicesOut-patient
No. Patient pays and claims
In-patient
Yes. Yes. GOP required

Allianz Global Assistance
Direct Billing ServicesOut-patient
No. Patient pays and claims
In-patient
Yes. GOP required

Asia Assistance Partners (Thailand) Co., Ltd.
Direct Billing ServicesOut-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment
In-patient
Yes. GOP required

Asian Assistance (Thailand) Co., Ltd.
Direct Billing ServicesOut-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment
In-patient
Yes. GOP required

Asia Medical Assistance PVT Ltd
Direct Billing ServicesOut-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment
In-patient
Yes. GOP required

Assist-Card Vietnam
Direct Billing ServicesOut-patient
No. Patient pays and claims
In-patient
Yes. GOP required

AXA Assistance, Singapore
Direct Billing ServicesOut-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment
In-patient
Yes. GOP required

CMN Global Inc.
Direct Billing ServicesOut-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment
In-patient
Yes. GOP required

Euro-Center Bangkok, Thailand
Direct Billing ServicesOut-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment
In-patient
Yes. GOP required

First Assistance New Zealand
Direct Billing ServicesOut-patient
No. Patient pays and claims
In-patient
Yes. GOP required

First Assistance UK
Direct Billing ServicesOut-patient
No. Patient pays and claims
In-patient
Yes. GOP required

IMA - InterMutuelles Assistances
Direct Billing ServicesOut-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment
In-patient
Yes. GOP required

Infinity Assist Co. Ltd
Direct Billing ServicesOut-patient
Yes. Only for payment guarantee confirmation sending to FV before patient's treatment
In-patient
Yes. GOP required
Third Party Administrators

Bao An Khang (BAKCO)
Direct Billing ServicesOut-patient
No. Patient pays and claims
In-patient
Yes. GOP required

Houghton Street Consulting Vietnam
Direct Billing ServicesOut-patient
Yes. For outpatient coverage insurance cards
In-patient
Yes. GOP required

Athena Global Consulting
Direct Billing ServicesOut-patient
Yes. For outpatient coverage insurance cards
In-patient
Yes. GOP required

Insmart Company Ltd.
Direct Billing ServicesOut-patient
No. Patient pays and claims
In-patient
Yes. GOP required

South Asia Services Ltd. Co
Direct Billing ServicesOut-patient
No. Patient pays and claims
In-patient
Yes. GOP required
International Insurance Companies

April Insurance (Vietnam)
Direct Billing ServicesOut-patient
Yes. For outpatient coverage insurance cards
In-patient
Yes. GOP required

ManuLife Insurance
Direct Billing ServicesOut-patient
No. Patient pays and claims
In-patient
Yes. GOP required

GEOBlue
Direct Billing ServicesOut-patient
Yes. For outpatient coverage insurance cards
In-patient
Yes. GOP required

Prudential Insurance
Direct Billing ServicesOut-patient
No. Patient pays and claims
In-patient
Yes. GOP required

Now Health Insurance
Direct Billing ServicesOut-patient
Yes. For outpatient coverage insurance cards
In-patient
Yes. GOP required

AETNA Global Benefits Asia Pacific Ltd. (Goodhealth worldwide)
Direct Billing ServicesOut-patient
Yes. For Card with Direct settlement network only
In-patient
Yes. Pre-authorisation required

AIG Vietnam
Direct Billing ServicesOut-patient
Yes. For plan with outpatient coverage. For routine maternity care / dental, Patient needs to seek pre-authorisation from insurance company
In-patient
Yes. Pre-authorisation required

ALLIANZ Worldwide Care
Direct Billing ServicesOut-patient
Yes. Base on table benefits shown on Allianz website.
In-patient
Yes. Pre-authorisation required

AXA PPP Healthcare, UK
Direct Billing ServicesOut-patient
Yes. Only for Risworth Aviation, Cognita Group and International Education Health
In-patient
Yes. Pre-authorisation required

A+ Pacific Cross
Direct Billing ServicesOut-patient
Yes. For card with Direct settlement network only
In-patient
Yes. Pre-authorisation required

Blue Cross Vietnam
Direct Billing ServicesOut-patient
No. Patient pays and claims
In-patient
Yes. Pre-authorisation required

Dai-ichi Life Vietnam (For in-patient)
Direct Billing ServicesOut-patient
No. Patient pays and claims
In-patient
Yes. Pre-authorisation required

AIA Vietnam Life Insurance Co. Ltd (For in-patient)
Direct Billing ServicesOut-patient
No. Patient pays and claims
In-patient
Yes. Pre-authorisation required

BUPA Insurance Services Ltd., Bupa Insurance Ltd., International Health Insurance A/S Denmark, USD Medical Corporation
Direct Billing ServicesOut-patient
Yes. For plan with outpatient coverage
In-patient
Yes. Pre-authorisation required

BUPA Global Latin America
Direct Billing ServicesOut-patient
No. Patient has to pays and claims except for prior payment guarantee confirmation sent to FV before treatment
In-patient
Yes. Pre-authorisation required

CARE+
Direct Billing ServicesOut-patient
Yes. For plan with outpatient coverage
In-patient
Yes. Pre-authorisation required

CFE - Caisse des Français de l'Etranger
Direct Billing ServicesOut-patient
No. Patient pays and claims
In-patient
Yes. Pre-authorisation required

CIGNA International
Direct Billing ServicesOut-patient
No. Patient pays and claims
In-patient
Yes. Pre-authorisation required

Europ Assistance HIS, UK
Direct Billing ServicesOut-patient
No. Patient pays and claims
In-patient
Yes. Pre-authorisation required

Global Health Asia Ltd.
Direct Billing ServicesOut-patient
Yes. For plan with outpatient coverage. For routine maternity care / dental, Patient needs to seek pre-authorisation from insurance company
In-patient
Yes. Pre-authorisation required

GlobalHealth PTI
Direct Billing ServicesOut-patient
Yes. For plan with outpatient coverage. For routine maternity care / dental, Patient needs to seek pre-authorisation from insurance company
In-patient
Yes. Pre-authorisation required

Henner - GMC
Direct Billing ServicesOut-patient
Yes. Patient has to show a valid OPD direct billing settlement/ MedProPass card for each visit.
In-patient
Yes. Pre-authorisation required

HTH Worldwide
Direct Billing ServicesOut-patient
No. Patient has to pays and claims except for prior payment guarantee confirmation sent to FV before patient treatment
In-patient
Yes. Pre-authorisation required

HVI - Hung Vuong Insurance Corporation
Direct Billing ServicesOut-patient
Yes. For outpatient coverage insurance cards
In-patient
Yes. Pre-authorisation required

IHI - International Health Insurance
Direct Billing ServicesOut-patient
No. Patient pays and claims
In-patient
Yes. Pre-authorisation required

IMG - International Medical Group
Direct Billing ServicesOut-patient
No. Patient pays and claims
In-patient
Yes. Pre-authorisation required

IMS - Incorporated Medical System
Direct Billing ServicesOut-patient
Yes. For cards that read "CASHLESS: outpatient" only
In-patient
Yes. Pre-authorisation required

Infinity Insurance - Cambodia
Direct Billing ServicesOut-patient
No. Patient pays and claims
In-patient
Yes. Pre-authorisation required

Lawstonasia Insurance Brokers Ltd.
Direct Billing ServicesOut-patient
Yes. For plan with outpatient coverage
In-patient
Yes. Pre-authorisation required

Liberty Insurance Limited, HCMC, Viet Nam
Direct Billing ServicesOut-patient
Yes. For outpatient coverage insurance cards
In-patient
Yes. Pre-authorisation required

Liberty International Insurance Ltd - Hong Kong
Direct Billing ServicesOut-patient
No. Patient pays and claims
In-patient
Yes. Pre-authorisation required

MAI - Medical Administrators International
Direct Billing ServicesOut-patient
Yes. Only for GOLD PASS Card
In-patient
Yes. Pre-authorisation required

Metlife Expatriate Benefits
Direct Billing ServicesOut-patient
Yes. Patients must contact Metlife for prior payment guarantee confirmation before the treatment
In-patient
Yes. Pre-authorisation required

Mobility Saint Honore (Mobility Benefits, European Benefits Administrators, Previnter, ASFE)
Direct Billing ServicesOut-patient
No. Patient pays and claims
In-patient
Yes. Pre-authorisation required

MSH International - Thailand
Direct Billing ServicesOut-patient
No. Patient pays and claims
In-patient
Yes. Pre-authorisation required

MSH China
Direct Billing ServicesOut-patient
Yes. For outpatient coverage insurance cards
In-patient
Yes. Pre-authorisation required

PACIFIC International
Direct Billing ServicesOut-patient
Yes. For outpatient coverage insurance cards
In-patient
Yes. Pre-authorisation required. Patient has to pay 40% of eligible costs if receiving IPD treatment before the approval

SEVEN CORNERS, Inc.
Direct Billing ServicesOut-patient
No. Patient pays and claims except prior confirmation from Seven Cornors
In-patient
Yes. Pre-authorisation required

SOS International a/s
Direct Billing ServicesOut-patient
Yes. For the outpatient card holders with cost over 50USD & SOS sends a payment guarantee confirmation to FV before patient's treatment
In-patient
Yes. Pre-authorisation required

TIECARE International - ICS
Direct Billing ServicesOut-patient
Yes. For outpatient insurance card after collecting the deductible amount shown on the card.
In-patient
Yes. Pre-authorisation required

United Health International, Inc
Direct Billing ServicesOut-patient
No. Patient pays and claims
In-patient
Yes. Pre-authorisation required

Vanbreda International
Direct Billing ServicesOut-patient
Yes. For the outpatient treatment which cost over 200USD & Vanbreda sends a payment guarantee confirmation to FV prior to patient's treatment
In-patient
Yes. Pre-authorisation required

William Russell Ltd
Direct Billing ServicesOut-patient
Yes. For policy number ended with Si, Pl, Go & Cp2
In-patient
Yes. Pre-authorisation required

Work Access
Direct Billing ServicesOut-patient
No. Patient pays and claims
In-patient
Yes. Pre-authorisation required
Local Insurance Companies

Bao Long Insurance
Direct Billing ServicesOut-patient
Yes. For outpatient coverage insurance cards
In-patient
Yes. GOP required

Vietinbank VBI Care
Direct Billing ServicesOut-patient
Yes. For outpatient coverage insurance cards
In-patient
Yes. GOP required

Bao Minh Ben Thanh
Direct Billing ServicesOut-patient
Yes. Patients must contact Insurance Company for payment guarantee confirmation before treatment
In-patient
Yes. GOP required

Bao Minh Cho Lon
Direct Billing ServicesOut-patient
Yes. Patients must contact Insurance Company for payment guarantee confirmation before treatment
In-patient
Yes. GOP required

Bao Minh Saigon
Direct Billing ServicesOut-patient
Yes. Patients must contact Insurance Company for payment guarantee confirmation before treatment
In-patient
Yes. GOP required

Bao Viet: Vietnam Care, AON PremierCare, Bao Viet Healthcare
Direct Billing ServicesOut-patient
Yes. Only for Aon Premier Care & Bao Viet Gold Card after online confirmation.
In-patient
Yes. GOP required

BIDV Insurance Corporation (BIC)
Direct Billing ServicesOut-patient
No. Patient pays and claims
In-patient
Yes. GOP required

Generali Vietnam
Direct Billing ServicesOut-patient
No. Patient pays and claims
In-patient
Yes. GOP required

Petrolimex Joint-Stock Insurance Company (PJICO)
Direct Billing ServicesOut-patient
Yes. Only for payment guarantee confirmation from PJICO prior to patient's treatment
In-patient
Yes. GOP required

PTI Saigon
Direct Billing ServicesOut-patient
No. Patient pays and claims
In-patient
Yes. GOP required

PVI Ben Thanh
Direct Billing ServicesOut-patient
Yes. Only apply for OPD coverage card holder with payment guarantee confirmation from PVI Insurance Corporation before treatment
In-patient
Yes. GOP required

PVI Ho Chi Minh
Direct Billing ServicesOut-patient
Yes. Only apply for OPD coverage card holder with payment guarantee confirmation from PVI Insurance Corporation before treatment
In-patient
Yes. GOP required

PVI Saigon
Direct Billing ServicesOut-patient
Yes. Only apply for OPD coverage card holder with payment guarantee confirmation from PVI Insurance Corporation before treatment
In-patient
Yes. GOP required

PVI Vung Tau
Direct Billing ServicesOut-patient
Yes. Only apply for OPD coverage card holder with payment guarantee confirmation from PVI Insurance Corporation before treatment
In-patient
Yes. GOP required