R.C.D - FV Thomson Maternity

The nurse at night shift was incredibly attentive and compassionate, even in a tough situation. While the patient at the adjacent bed was being loud and disruptive—making it hard for me to rest—she approached him with calm and kindness, despite being met with yelling and disrespect. Even when I, frustrated by the noise and lack of sleep, was short and unkind to her, she remained patient, gentle, and understanding. Her steady presence and care made a difficult experience a little easier to bear. Thank you so much, night shift nurse.

D.K.L - Cardiology and Interventional Cardiology Department

My first encounter with the hospital was the emergency room. My cardiologist is amazing. She addressed my concerns in an articulate manner that sold me on the hospital.

The staff? What can I say? There are not enough adjectives to describe the great quality of service they provided. Their kindness, understanding (professionalism) was at the highest level.

When I asked about the medication that were being prescribed, they took their time to be sure I knew what was being put into

Overall experience, on a scale of 1-10, 10 being the highest – I give you an 11!
Thank you.

G.L.S - Cardiology and Interventional Cardiology Department

I was referred here by another hospital because they said I needed more extensive treatment for my heart. When I arrived I was nervous and afraid as I did not know what was happening. The doctors – Dr. Duc, Dr. Tuan and Dr. Phuc of Cardiology – greeted me kindly and explained that I needed TAVR procedure. I had the procedure and feel so much better. I had daily contact with the doctors and they carefully explained the entire procedure and aftercare to me and my wife.

Following surgery, my physiotherapist guided me in my recovery in an exceptional way. The nurses, the aides and the entire staff have been courteous, kind and always available. I am very grateful to the doctors for their expertise!

L.T.K.L - FV Hospital

On the occasion of Vietnam Doctors’ Day (February 27th), I would like to extend my sincerest gratitude to VIP staff Kien.

I wish you good health and happiness so that they may continue to be a reliable source of support for patients.

N.N.T - FV Thomson Maternity

I am the mother of lady N.N.T (35 years old), I would like to thank the doctors (Doctor Hồ Thị Ngọc), nurses, and staffs of the hospital for processing successfully the surgery for my daughter.We welcomed a new baby member.

This was the second time we paid a visit to FV. The hospital has a strong great team of doctors, nurses, staffs carefully took care us and shared very detail about how to feed to baby, etc

L.K.T - FV Thomson Maternity

The first time I used the service was at the Obstetrics Department. The staff there really made me feel warm and caring. They took great care of me and my baby.

I was able to sleep well on the first night after giving birth. It was different from my experience at other hospitals. FV is truly a place where patients can rest. I don’t have to do anything, the midwives will take care of everything. Thank you. Thank you FV

B.H.T - FV Hospital

My experience with customer service (particularly Anh Thu Ho Nguyen) was very pleasant. They helped me out a lot, far beyond anything I expected.

When I arrived at the hospital (with my bicycle in the ambulance), I did not know where my bike ended up. Thu helped me to find the bike and organised that I could get access to my luggage (which was attached to the bike) and took pictures of the bike for me. The next few days she assisted me in finding a way to package and ship my bike back to Germany.

Thu has been an incredible help. Her English is impeccable. She is perfectly organized and resourceful and very friendly. She was also very patient to answer all my questions and called a lot of bike shops for me. It was very important for me to ship my bike back to Germany and I could not have done it without her help.

B.D.C - Bone & Joint Centre

I am B.D.C, female patient, who had right knee replacement surgery (February 11, 2025) and was cared for at the Outpatient Department, East Wing, 6th floor (February 10, 25 – February 17, 25).

I am extremely grateful to:

Dr. Le Trong Phat, for his detailed consultation and explanation, helping me understand clearly and trust him to make the decision to have a joint replacement to end the pain that has been going on for more than 6 years.

I was really impressed with the hospital services (from admission to discharge, the facilities, especially the united and supportive working atmosphere of the hospital. I wish FV Hospital to always be a trust for patients.

T.G - Bone & Joint Centre

Overall, my experiences have been positive at FV. The recent experience with the Orthopedics department was fantastic. I walked up to their counter, asked if I could see a doctor, and I was able to see a doctor within 15 minutes! The doctor was great, too, and spoke English well.

P.T.K.H - FV Hospital

I want to send my thanks to the doctors there—they are very dedicated. When I had kidney stones, Dr. Minh treated me, and I was so relieved. Dr. Bùi treated my mother, and she lived to 91 years old.

I am grateful to the doctors, caregivers, and nurses for their support. Now, I am in good health. Even though I am 57 years old, I feel strong and well.

N.N.L.N - General Practice & Family Medicine

I am completely at ease with the treatment at FV Hospital, especially thanks to the dedication of Dr. Daniel Philippides. He always monitors and takes care of my health both before and after I returned from studying abroad, helping my condition improve significantly.

The hospital is always clean, and the staff and nurses are very attentive and professional, providing a reassuring feeling.

N.D.H - FV Hospital

Ms. Luong Bich Nhung supported very enthusiastically, provided information, clear and easy-to-understand time, and her communication style made me satisfied. From the phone call to make an appointment to the reminder of yesterday’s appointment, Ms. Nhung always supported thoughtfully, with a pleasant and easy-to-listen voice. I am very satisfied with Ms. Nhung’s service.

N.T.C - Cardiology and Interventional Cardiology Department

My father was admitted on Friday 10th Jan 2025 and discharge on Friday 27th Jan 2025, there are truly no words powerful enough to express my family’s immense gratitude to the FV Hospital in Vietnam. When my father’s health was at risk, we placed our trust in their hands – and they proved to be nothing short of extraordinary.

To Dr Tuan, Dr Phuc, and the entire medical team on level 2 and 4; they displayed not only exceptional expertise but also a level of compassion that was deeply appreciated in our moments of worry. The Doctors took their time in explaining every procedure with patience, reassuring us with their unwavering confidence, and treating my father with the dignity and care he needed.

Now, I fully understand why FV Hospital is regarded as the best in Vietnam, ranking number one. Health is priceless, and in critical moments, the quality of care makes all the difference. As a foreigner, my family felt an immediate sense of reassurance the moment we stepped through the doors. The hospital’s world-class facilities and international standards were evident from the very start, making us feel completely at ease.

Once again, to the entire team at the FV Hospital, including staff in the bistro, café area and the security guards on the door, thank you for your tireless dedication and your kindness to us at every touch point, we are forever grateful.

U.T.B - FV Thomson Maternity

I sincerely thank the nurses and caregivers. Last night, I had to stay up all night to take care of my child because they were sick and restless. Thanks to the dedicated night shift staff who provided attentive support, my child is feeling better this morning and can be discharged. Thanks to them, I also have the strength to continue my work and take my child home. The doctors were also very caring, provided thorough guidance, and were gentle with my child.

P.N.L - FV Thomson Maternity

I have given birth 4 times at FV Hospital. I would like to thank the wonderful team of doctors, nurses, and caregivers who helped me bring 4 lovely and healthy children into the world.

H.S - FV Hospital

On behalf of patient S.H.’s daughter. I’s like to thank you to all especially doctors, nurses and assistants very very much for take care of my mom very good by non-against.

This hospital has been really good for me and my family ever since. I’ve about a forever than a decade ago through my relatives. By staying here for the last 6 months, this hospital provides a very good care and good assistance for my mom which make me feel even better, safer and even feel like home. making sure my mom feels both physically and emotionally cared for. The doctors take time to explain everything and genuinely focus on her well-being.

Which the choice of choosing FV, I’ve been telling most of my friends and my family from back from with very good reasons to come here, so that they would be choosing the right hospital and willing to go back home with a smile on their faces by taking care of my mom very carefully, I will always remember this hospital for the rest of my life.

Last of all, i’d like to seriously thank you to all doctors, nurses and assistance very very much for made my dy. I wish you the best of luck and and receive in what you all are wishing.

M.R.A - FV Hospital

I would like to extend my heartfelt thanks to MrNguyen Duc Duy for his efforts in assisting me when I faced health issues. I am from France, and I had contacted the hospital via email to inquire about blood tests in preparation for my trip to Vietnam. Mr. Nguyen Duc Duy responded promptly and arranged for me to meet with Dr. Alain Beauchamp.

The patient reception process was flawless, fast, and efficient. I am very satisfied.

I would like to thank Mr Nguyen Duc Duy, the doctor, the secretary, and the entire team of staff for their thoughtful reception and assistance. The hospital is wonderful, and I always see staff members smiling at patients.

L.H.N - Imaging

When I came to FV Hospital, I truly felt that it was an excellent hospital. The doctors were very friendly and kind, and the nurses were extremely dedicated and approachable. Once again, I would like to thank Dr. Danh, FV Hospital, and the “Nâng Bước Tuổi Thơ” foundation for helping my child receive treatment.

Thank you very much!

B.S - General Surgery

I want to thank you again and again for your kindness and your positive attitude. You performed a Laparoscopic Appendectomy on me on November 17, 2024 (10 days into my trip to Vietnam).

You encouraged me to continue my trip to Cambodia and Thailand. I am so very glad that I listened to you and continued my trip – the best decision.

My only regret is I did not get to see Vietnam as much as it was in my original plan – so, I will have to come back and see the places I did not get to see as you knew it will be the case, I recovered quickly and I even did a zipline in Thailand (although I do not know it that was a smart idea). Thank you again and I wish you the very best.

Regards,

S.B.

N.T.T - Gastroenterology & Hepatology

This was my first time learning about FV Hospital, and I decided to come immediately. Upon arriving for a consultation, I met Dr. Huynh Anh Quoc, who specializes in gastroenterology. I was in a critical condition, suffering from a ruptured blood vessel at the end of my stomach, duodenum, and small intestine. The doctor carefully monitored my condition and treated me with great dedication. Now that I have fully recovered, I am writing this letter to express my gratitude.

I sincerely thank the doctor and the hospital staff who assisted me during my treatment and hospital stay.

I wish the doctor and all staff members good health and success in their careers.
As the New Year approaches, I extend my best wishes to all the doctors and hospital departments for joy, happiness, and abundant health, so they can continue to work together and bring comfort to patients.