E.A.R.C - FV Hospital

Dear FV Team,

Just wanted to share my thanks and appreciation to Mr. Tan at the pharmacy security and let you know about my family’s great experience at your hospital each time we visit thanks to him.

We’ve been clients of FV for many years, including giving birth to our first daughter at your D7 hospital 2.5 years ago.

There’s been a lot of change at your hospital over the past couple of years, and we just wanted to share our sincere gratitude to one of your employees in particular.

Coming back after a rather long hiatus, for again regular visits to D7 hospitals (not always for joyous reasons), we were greeted with kindness and warmth at the hospital pharmacy.

Mr. Tan, from the very first visit back, and even after such a long time remembered and asked about the health of our daughter, showed concerns about seeing us back at the hospital. He really made us feel special an remembered when oftentimes at large structures such as your D7 hospital we can easily become just a patient number.

At each visit, Mr. Tan is always providing excellent service, quick to care for us, communicating perfectly in English and Vietnamese with our whole family.

We always look forward to seeing him when visiting FV D7.

In addition to Mr. Tan, a big thank you to the full FV team and can’t wait to have our 2nd daughter delivered with you all very soon!

Please share our great thanks and (if possible) this message to Mr. Tan to make sure he knows how grateful we are to him.

Kind regards,

Emelie Cruickshank with family

N.T.T - Bone & Joint Centre

On August 19, 2024, my child had a follow-up appointment with Dr. Lê Trọng Phát at FV Hospital in District 7. Our appointment was scheduled for 2:00 PM. Because we live far away, I arrived earlier than planned and went to the department to wait, around 12:00 PM (the doctor’s lunch hour).

Dr. Lê Trọng Phát came out of the examination room and, upon seeing my child and me, said, “Come in, come in; I’ll examine you right now.” While speaking, he carried our bag, food, and other belongings into the examination room and conducted the check-up so that we wouldn’t have to wait until 2:00 PM as scheduled.

After the examination, Dr. Phát also carried our belongings to the room where my child was to be bandaged. His small actions truly made me feel warm, close, and very touched. He is not only an excellent doctor in terms of expertise but also kind, enthusiastic, and attentive to his patients. I want to express my deep gratitude to Dr. Phát.

Even though many places declined, Dr. Phát’s acceptance to treat my child is a great blessing. Thank you very, very much once again! I wish the hospital to always be filled with positive energy, bringing joy and happiness to everyone. At FV, my child and I feel that it is not just a hospital visit but like being at home, as we receive warm assistance from everyone around, even on our first visit.

V.T.L - FV Thomson Maternity

Doctor Danh of Obstetrics and Gynecology is very enthusiastic. I was bleeding after surgery. Because I couldn’t make an appointment with my doctor, I saw Dr. Danh. She gave first aid and made an appointment for me to re-examine with my doctor in 1 or 2 days. But because I hadn’t arrived subjectively, Dr. Danh directly found my phone number, asked about my medical condition and blamed me for being too subjective! I was very surprised and touched because I had just examined with Dr. Danh for the first time. Dr. Danh’s concern made me feel warmer after the surgery! Thank you

N.B.T - FV Thomson Maternity

I am always impressed by the warmth and enthusiasm of the doctors and medical staff at the Obstetrics and Pediatrics Department. I would like to take this opportunity to thank Dr. Ngoc, Obstetrics and Gynecology, for performing cesarean sections on both of my children. There were problems during my pregnancies with both children, but thanks to her encouragement and close monitoring, everything went smoothly. I wish her good health and success in her work. I wish FV Hospital continued growth.

S.L - Anaesthesiology & ICU

Thanks for your compassion and hard work. You truly make the world a better place. It’s a little something sweet for the sweetest team. Thank you for your hard work As a mother of a newborn son who was in NICU, I felt compelled to share my gratitude to all the staff there. The experience was emotional and challenging, but the dedication and compassion of the medical team was noteworthy. The nurses in the ICU were amazing. Their professionalism and kindness provided not only necessary medical care but also emotional support for my family. They went above and beyond to keep us informed and comforted, and their expertise was evident in every aspect of my son’s care.

Baby girl of N.T.V - FV Hospital

Staff are warm and welcoming. This positive attitude extends across all departments, from the front desk and security personnel to the doctors and nurses. Each person my family interacted with demonstrated genuine kindness and professionalism. The customer service staff stood out with her cheerful demeanor, friendly nature, and constant smiles. Staff’s positive energy made a significant impression on my daughter, who really appreciated their kindness and attention.

R.T - FV Hospital

The French translation service is very efficient and prompt. I also want to acknowledge the hospital’s excellence, especially the extremely pleasant and capable interpreter, Mr. Nguyễn Đức Duy.

Thank you very much, and I wish everyone continued good health.

N.T.A - Accident & Emergency

Our family has a very good impression of Dr. Hai. Dr. Hai is a very dedicated person to patients. When Grandma became seriously ill and needed emergency care at home, Dr. Hai did not mind the rain or the sun, nor the traffic jams during rush hour. Dr. Hai came to handle the emergency promptly so that Grandma could be healthy again. The doctor was also enthusiastic and thoughtful, explaining in detail to the family about Grandma’s condition. He also carefully instructed the medical staff to stay and take care of Grandma so that Grandma could get better. He understands the feelings of the family and the patient very well, so the family’s concerns when discussing with him were all explained clearly by Dr. Hai and handled quickly and effectively

N.H.T.V - Paediatrics & Neonatology

During my child’s treatment at the Department of Pediatrics, I am grateful for the loving care of the doctors, nurses and midwives. Even though there was only 1 mother and 1 child, we did not feel insecure. During the 8 days in the hospital, wee was not alone or worried, but instead felt confident. Thank you very much.

S.A.P - Internal Medicine

I had a very positive experience with internal medicine and the clinical psychology department. My doctor very clearly explained the purpose of my medication and diagnosis, and she suggested the length of the treatment. As a US citizen, this was a pleasant difference from other doctors experiences I’ve heard about, where patients are on medication indefinitely with an unclear path to trying to get off of medication.

N.T.T - Neurosurgery and Endovascular Neurosurgery

Me and my husband have a small gift to send to Dr. Hung to express our gratitude to him and the team here. The experience at the hospital was beyond my imagination. We didn’t think we would be taken care of this well. Meeting Dr. Hung was a great luck for my family. We highly appreciate his talent. My family doesn’t have much money, but meeting him is a great honor. I hope the hospital will have more doctors like Dr. Hung to be able to treat many other patients. I have no words to express this gratitude. I can only bow my head and thank Mr. Hung very much. Now my husband can be healthy and happy with the family.

L.T.P.T - FV Hospital

Dr. Quyen and enthusiastic staff. When a patient sees a doctor, their blood pressure increases, especially when sitting in a blood pressure measuring chair. The patient feels scared when they see a blood pressure measuring chair, feeling like they are sitting in an electric chair. Patients want FV to consider methods for improvement. Doctor Quyen usually lets the patient rest and relax, then re-measures blood pressure and it is normal

N.D.N - Paediatrics & Neonatology

The family is very grateful to the medical team and doctors for their dedicated support and care for baby Dong Nghi and his family during the treatment period. The baby recovered quickly, reduced fever, and regained his daily routine. Parents are relieved. more worried and secure.

In addition to thoughtful care, FV Hospital also builds and creates conditions for patients and their families to have a relaxing space with full amenities. All FV services are provided quickly, with quality and with easy access. The reaction of the baby and the FV team was also very good. The baby is very willing to interact with the nurses.

Once again, thank you FV for providing a knee treatment experience for baby Dong Nghi. It feels like the baby has gone through a vacation rather than a cure. Love!

N.T.T.H - General Surgery

I am very satisfied and trust the team of doctors and nurses! More than awesome!! Sincere thanks doctors! I have been treated in almost every department, most recently for stomach cancer. Knowing that my family and I completely trust the doctor with our lives! The golden hands of Dr. Thai along with the team of Doctors and Nurses performed chemotherapy surgery and I have completely recovered! I sincerely thank you!

N.H.G.N - Internal Medicine

N.H.G.N Internal Medicine The year 2021 is the peak of the Covid 19 epidemic. My mother is very sick (not Covid). I was almost in despair, and very heartbroken. Thanks to the golden hands of Dr. Tu Duy, Head of the Department of Internal Medicine, my mother returned to a healthy, happy life like before. Once again, I would like to sincerely thank FV Hospital in general and Dr. Tu Duy in particular. Năm 2021 là đỉnh điểm của dịch Covid-19.

N.A.K.D - General Practice & Family Medicine

First of all, I would like to send my sincere and profound thanks to Dr. Nguyen Thi Ngoc Bich – who has directly treated me for the past 2 weeks. During my visit to the hospital, I felt the professionalism and effectiveness of the doctor’s treatment. Dr. Bich always thoughtfully asks questions, listens and pays attention to every little problem I encounter. Wishing the doctor always have good health and good work to treat more patients.

E.H.C - FV Hospital

Thank you so much for all your help with delivering the baby and taking care of us and him ever since he was born. They have been a very special few days, so we appreciate all the care & attention you have shown – bringing us meals, watching the baby at night, washing him, weighing him, etc… You all do such an important job, and I’m sure thousands of families are so grateful for your support! Thank you.

N.P.T - Hy Vong Cancer Centre

I was instructed by Doctor Tran Viet The Phuong to conduct training and remote treatment at Hy Vong Cancer Care Center after the surgery. I had never been examined and treated at FV, District 7 in Ho Chi Minh City. I am very aware of and committed to supporting Dr. Basma and the medical examination committees, who have directed the regulations during the administration period from November 2019 to the present. Professionalism, depression and dealing with a sick or rash person like me is very normal.

I was treated for cancer but during the diagnosis, Dr. Basma told me I had heart valve disease and advised me to pay attention to this. The doctor also has a solution, although the heart is not within the scope of treatment, but this is one of the doctor’s duties to inform the patient.
I would like to thank the staff and members of the hospital for helping me realize the following needs: “Lương y như từ mẫu.”

D.T.K.A - FV Hospital

Surgical West Ward The doctors here are very good, the medical staff here are good, so there’s no need to say much more. I have been visiting here for a long time. From daughter, son-in-law, daughter-in-law all visit here. I live near the University of Medicine and Pharmacy and yet I still come to FV for examination, so you know how much I trust the hospital. Please remember to send compliments to the doctor for me. The doctors were all very good. I would like to thank everyone for taking care of her.

I.S.T - FV Hospital

Staff were really attentive, super friendly and supportive. They’re always make me feel safe and comfortable. Very high level of cleanliness, always providing fresh bedding and sheets to make me feel comfortable. Good quality food, always taste fresh and hot, very well prepared. All staff very polite, well-mannered and also very respectful or keeping a quiet environment. Made me feel all round well looked after as a foreigner.