Documents Typically Required by Insurers
When submitting a claim, either via Direct Billing or Non-Cashless, the insurance company requires comprehensive documentation to process the payment.
Documents Typically Required by Insurers to Process a Claim
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At minimum a completed Claim Form (sometimes signed by the doctor) and the original hospital invoices with a detailed breakdown. Copies of prescription are often required and sometimes copies of the investigation reports.
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Medical reports for outpatient treatment, discharge summary for hospitalised patients are usually required. In case of surgery the Surgical Report is generally required
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Some companies request the photocopy of patient’s ID card/passport and of the patient’s insurance policy
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