Visiting Regulations
Visiting hours and important guidelines for visitors to patients receiving treatment at FV Hospital.
Rest, attentive care and timely treatment all play an important role in supporting recovery. To help ensure patient wellbeing and maintain a safe and hygienic hospital environment, we kindly ask visitors to follow FV Hospital’s visiting hours and visitor guidelines.
General Visiting Hours
VISITING HOURS: 1:00 PM – 8:00 PM
Max visitors: 02 (Double Room) and 03 (Single Room).
| Visiting Hours for Specialised Departments | |
|---|---|
| PED Ward (Paediatric Ward) | • Parents/Caregivers: Welcome at any time. |
| NICU & NHDU (Neonatal Intensive Care & High Dependency Units) | • Parents: Welcome any time, except during doctor rounds or nursing procedures. • Relatives (e.g., Grandparents): 14:00 – 20:00 (One visitor at a time). |
| ICU (Intensive Care Unit) | • Standard Visiting Hours: 14:00 – 16:00 & 18:00 – 20:00. • For Patients Under 16: Parents are welcome at any time, except during doctor rounds or nursing procedures. |
| HDU & CCU (High Dependency & Coronary Care Units) | • Visiting Hours: 13:00 – 20:00 |
| Delivery Room | • Visitors: Maximum of two visitors allowed at any time. • Children: Visitors under 16 must be accompanied by an adult. |
Exceptions
For patients in critical condition or those requiring direct support from a family member, the Head Nurse may grant special visiting permissions for relatives or caregivers on a case-by-case basis.
Visitor Regulations
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Visiting Hours: Please respect the designated visiting hours.
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Visitor Limit: Maximum of 2 visitors per patient in double rooms and 3 visitors per patient in single rooms.
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Hand Hygiene: Please wash or sanitise your hands before entering and immediately after leaving the patient’s room.
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Medical Procedures: Visitors will be asked to leave the room while medical staff are providing care.
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Time Limits: The nurse in charge may limit visiting duration depending on the patient’s condition.
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Primary Contact: Please designate one representative to communicate with the medical team regarding the patient’s treatment and progress.
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Family Involvement: Family participation in care is encouraged. Nurses may request assistance with feeding, medication, or personal hygiene when appropriate.
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One Ward Policy: Please limit your visit to one ward only to prevent cross-contamination.
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Room Etiquette: Do not sit on the bed, touch wounds or drains, read medical records, or place personal items on the patient’s bed.
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Isolation Rooms: Visitors must strictly follow the instructions posted outside the isolation room.
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No Pets: Animals are not permitted in the hospital.
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No Smoking: Smoking is strictly prohibited.
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Food and Drink: Washed fruit and non-alcoholic drinks may be brought in. Please check with the nurse before giving them to the patient. Note: Durian and jackfruit are prohibited.
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No Recording: Filming and photography are prohibited in the wards (except in the Maternity Ward).
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Noise Control: Please keep mobile phones on silent or vibrate and avoid loud conversations.
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No Flowers: Flowers and plants are not allowed (except in the Maternity Ward).
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No Eating: Visitors must not eat in the patient rooms or waiting areas. Please use the Bistro or the Café in the lobby.
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Minors (Under 16): Must be accompanied by an adult and may only visit family members.
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Toddlers (Under 2): Children under 2 years old are not permitted to visit (except in the Maternity Ward).
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Overnight Stays (Double Room): Overnight stays are not permitted.
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Overnight Stays (Single Room): One visitor may purchase an Overnight Pass upon request, provided it does not interfere with the patient’s treatment.
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Personal Property: FV Hospital is not responsible for lost or misplaced personal items.
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Code of Conduct: Please treat hospital staff with respect and courtesy.
Please do not visit if you have:
- Vomiting or diarrhea
- Cough, cold, or flu symptoms
- Any other infectious disease
Reminder: Please wash or sanitise your hands before and after your visit.
General Visiting Hours
Max visitors
