Insurance Assistance
Support with direct billing service and health Insurance benefits.
Private Health Insurance
Our Private Health Insurance Office assists you in contacting domestic and international private insurance companies to request direct billing (guarantee of payment) in line with your policy benefits.
If you require documents to submit an insurance claim later, please visit the Insurance Office (Building F) or contact us for assistance.
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Hotline: (028) 35 11 34 51
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Email: insurance@fvhospital.com
If you have any questions about private health insurance, please contact us for support and guidance.
Direct Billing Partners
Explore our network of local and international insurance companies and claims assistance providers with direct billing agreements at FV Hospital.
Cashless & non-cashless services
Learn more about cashless payment arrangements for inpatient and outpatient care, or available payment options if your insurer is not yet part of FV’s partner network.
Common Exclusions from Insurance Policies
Every insurance policy has its own terms and coverage limits. Review general guidance on medical services and health conditions that may not be covered under insurance policies.
Documents Typically Required by Insurers
Help ensure a smoother claims process by preparing the necessary documents requested by insurers, including claim forms, original invoices and medical reports.
Social Insurance (BHYT)
Our Social Insurance Information Desk guides you on how to use state health insurance at FV Hospital. We are available to answer all questions regarding benefits, card validity, and registered primary care providers.
For questions about Social Insurance, please contact the Information Desk at FV Hospital or use the contact details below for assistance:
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Hotline: (028) 35 11 34 51
Register FV as your Primary Facility
Enjoy priority access to outpatient services without the need for a referral letter.
Social Insurance Process
A step-by-step guide to using your State Health Insurance for medical services at FV Hospital.
Inpatient & Outpatient Benefits
Learn more about your insurance benefits for emergency care, outpatient consultations, inpatient treatment, medication and maternity services at FV Hospital.
Quicklinks
For enquiries related to Social Health Insurance or Private Health Insurance, please visit the Insurance Office at Building F or
Contact the Insurance Office
Hotline
