Social Insurance

Register FV As Your Primary Care facility

Enjoy your full Social Health Insurance benefits for care at the registered healthcare facility and access outpatient services at FV without a referral letter.

Your primary care facility is the healthcare provider you register as your first point of care under Vietnam’s Social Health Insurance scheme. This information is recorded on your Social Health Insurance card.

Registering FV as your primary care facility offers the following benefits:

Convenient Outpatient Access

Receive outpatient consultations and treatment at FV without a referral letter.

Maximise Insurance Coverage

Receive 100% of your Social Health Insurance entitlement for consultations, medical services and prescribed medicines, in accordance with your benefit level and the Social Health Insurance fee schedule.

International-Standard Healthcare

Benefit from international-standard medical care, experienced doctors and modern medical facilities at FV.

If you do not yet have a social health insurance card

You can purchase a social health insurance card and register FV Hospital as your primary care facility at:

  • Your local Social Insurance Office.
  • An authorised Social Insurance collection agent (such as a post office, People’s Committee or other authorised organisation).
  • The National Public Service Portal.

If you already have a social health insurance card and wish to change your primary care facility to FV

You can request a change of primary care facility through:

  • Using the VssID app or the National Public Service Portal.
  • Contacting the organisation through which your insurance was purchased (such as your employer, company or school).
  • Visiting your local Social Insurance Office or an authorised collection agent with your card, National ID or Level 2 VNeID, and form TK01-TS.

Note:

You may change your registered primary care facility during the first 15 days of each quarter (January, April, July and October).

If you need assistance with your Social Health Insurance information, including your registered primary care facility or benefit entitlement, please contact the Social Health Insurance Services Desk at FV.

FV Insurance Office –
We’re Here to Help

Location

Ground Floor, F Building – FV Hospital

Woking hour

Mon–Fri: 8:00–18:00; Sat: 8:00–12:00

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