FV partners with Viettel Cambodia (Metfone): Expanding the journey of care across borders

On 3 April 2026, FV Hospital and Viettel Cambodia (Metfone) signed a strategic partnership to improve healthcare access for Cambodian patients. This collaboration uses Metfone’s digital and telecommunications network to connect those living in Cambodia with advanced medical services in Vietnam.

A synergy between international healthcare and leading telecommunications

Viettel Cambodia is currently the country’s leading telecoms provider, supporting over 8 million mobile subscribers and a wider base of 10 million customers across its entire ecosystem. With a network that reaches every corner of the nation and a strong technological foundation, Viettel Cambodia is now expanding into essential services, starting with including healthcare.

Representatives from FV Hospital and Viettel Cambodia come together to sign their strategic partnership agreement

As part of this strategy, FV Hospital has been selected as the exclusive private hospital partner in Vietnam. The aim is simple: to provide people in Cambodia with seamless and reliable access to world-class medical care.

The partnership was fomalised at a special ceremony, attended by senior leaders and specialists from both sides.

Representing Viettel Cambodia were Mr Nguyen Hoang Trung, Deputy General Director, along with the Heads of Finance, Legal, Corporate Affairs, and Customer Experience.

Representing FV Hospital were Mr Lee Kai Wee, Deputy General Director, and Ms Nguyen Thi Le Thu, Marketing and Business Development Director. They were joined by members of the Medical Advisory Board and several Heads of Department, including:

• Dr Dang Dinh Minh Thanh, PhD, Specialist Level II – Head of the FV Da Vinci Robotic Surgery Centre
• Dr Ho Minh Tuan, PhD –  Head of Cardiology and Interventional Cardiology
• Dr Phan Van Thai, MSc, Specialist Level II –  Head of General Surgery
• Dr Huynh Huu Danh, Specialist Level I –  Radiology and Interventional Radiology

The leadership of both FV Hospital and Viettel Cambodia reaffirmed their shared commitment to supporting the health of communities across the region

Strategic Vision from Leadership

Speaking at the event, Ms Nguyen Thi Le Thu, Marketing and Business Development Director at FV Hospital, shared:

“We highly value this partnership with Viettel Cambodia – a leading telecommunications provider with a strong track record. Through this collaboration, FV aims to extend our high-quality healthcare services, where patient safety is always the top priority, to more people living in Cambodia.

In reality, the need for medical care exists, but not everyone knows where to find the right services. By working alongside Viettel Cambodia, we can help more patients access the information they need and enable them to receive treatment in the most appropriate clinical setting.

We have our specialist resources ready, from remote consultations to advanced care in key areas such as robotic surgery, cardiology, and oncology – ensuring the best possible outcomes for every patient.”

Representing Viettel Cambodia, Mr Nguyen Hoang Trung, Deputy General Director, shared: “Viettel Cambodia supports an ecosystem of around 10 million customers, backed by a technology and telecoms infrastructure that reaches every part of the country. We are expanding into new areas to deliver greater value to the community, with healthcare being a key priority.

Through our partnership with FV, Metfone aims to build a comprehensive end-to-end service for patients. This will cover everything from remote consultations and booking appointments to travel support and treatment, making high-quality medical care more accessible and reliable for those living in Cambodia. We specifically chose FV because of their clinical expertise and long-standing experience in caring for international patients. This expertise is vital in helping patients overcome common hurdles, such as language, trust, and navigating the process of seeking treatment abroad.”

Mr Nguyen Hoang Trung, Deputy General Director of Viettel Cambodia, shares why FV was chosen as their exclusive private hospital partner in Vietnam

Making cross-border healthcare a reality

Under this agreement, both sides will work together to support patients across borders. This includes providing clear information, remote consultations, treatment coordination, and continuous support throughout the medical journey.

Through Viettel Cambodia’s digital ecosystem, people in Cambodia can now access trusted medical information. This helps them find the right treatment from the very beginning and removes many of the hurdles typically faced when seeking care abroad.

With over 20 years of experience and international standards of care, FV Hospital is already a trusted destination for the Cambodian community, welcoming thousands of patients every month.

This partnership is not only a milestone for both organisations; it marks a sustainable step forward in connecting high-quality healthcare between Vietnam and Cambodia for years to come.